Terms of Service

1. Acceptance of Terms

By accessing and using Neurativo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Neurativo is an AI-powered learning platform that revolutionizes education through advanced technology and personalized learning experiences.

Core Features

• AI Quiz Generation: Create personalized quizzes from documents, URLs, or text
• 3D Interactive Learning: Immersive 3D quiz environments for visual learning
• Live Lecture Assistant: Real-time transcription, note-taking, and flashcard generation
• Study Pack Generator: Comprehensive study materials with notes, flashcards, and quizzes
• Progress Analytics: Detailed insights into your learning journey and performance
• Multi-Format Support: PDF, DOCX, URLs, and text input processing

AI-Powered Capabilities

• Advanced natural language processing for content analysis
• Machine learning algorithms for personalized recommendations
• Real-time audio processing and transcription
• Intelligent content structuring and summarization
• Adaptive difficulty adjustment based on performance

3. User Accounts

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service
• Use the service for commercial purposes without permission

5. Content and Intellectual Property

You retain ownership of content you create using our service. By using our service, you grant us a license to:

• Process and analyze your content to provide our services
• Store and backup your content
• Improve our AI models and services

Our service, including all software, algorithms, and AI models, is protected by intellectual property laws.

6. Payment and Billing

For paid services:

• Fees are charged in advance on a recurring basis
• All fees are non-refundable unless otherwise stated
• We may change our pricing with 30 days notice
• You can cancel your subscription at any time
• Refunds are at our sole discretion

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the service for maintenance, updates, or other reasons.

9. Limitation of Liability

To the maximum extent permitted by law, Neurativo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the service.

10. Termination

We may terminate or suspend your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• At our sole discretion

You may terminate your account at any time by contacting us or using the account deletion feature.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the service. Continued use after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Neurativo operates, without regard to conflict of law principles.

13. AI Usage & Limitations

Our platform uses advanced AI technologies to provide learning services. Please understand the following:

• AI-generated content is for educational purposes and may not always be 100% accurate
• You should verify important information from authoritative sources
• AI responses are based on training data and may reflect biases present in that data
• We continuously improve our AI models but cannot guarantee perfect accuracy
• Your content may be processed by third-party AI services (OpenAI, Deepgram, etc.)

We are not responsible for decisions made based solely on AI-generated content. Always use critical thinking and verify important information.

14. Service Level Agreement

We strive to maintain high service availability and performance:

• Target uptime: 99.5% (excluding scheduled maintenance)
• Response time: API calls typically respond within 2-5 seconds
• Data backup: Daily automated backups with 30-day retention
• Support response: Within 24 hours for technical issues
• Feature updates: Regular improvements and new features

15. Contact Information

If you have any questions about these Terms of Service, please contact us: